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Fortune Tiger RTP: 96.8%
Bangladesh vs India — Live Betting Available
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Blackjack Table — House edge only 0.5%
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Privacy Policy

99xb's Privacy Policy

This page explains in detail how safe your personal information is at 99xb. What we collect, why we collect it, and how we keep it secure — everything in plain language.

Last updated: 1 January 2026
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256-bit
SSL Encryption
0
Third-Party Data Sales
72 hours
Data request response time
24/7
Security Monitoring

Why Your Data Is Safe at 99xb

We take your privacy seriously — not just on paper.

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End-to-end encryption

Every transaction and login session at 99xb is protected by 256-bit SSL encryption. No third party can read your information during data transmission.

🚫
Data Is Never Sold

99xb never sells your personal information to advertisers or data brokers. Your data is used solely to provide services.

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Your data, your control

You can request to view, correct, or delete your data at any time. 99xb respects your rights over your data.

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Secure data storage

All data stored on servers is encrypted. Systems are verified through regular security audits and penetration testing.

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Transparent Data Policy

What information is collected, why, and how long it's kept — everything is clearly stated on this page. No hidden policies or vague language.

⚡
Fast Data Request

All data-related requests are responded to within 72 hours. Simply contact Support via email or live chat.


Quick summary: 99xb collects your personal information to operate the service. Your data is not sold. You can request to view, correct, or delete your data at any time.

1 Introduction

99xb ("we", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data.

By using the 99xb.bet website, mobile app, or any associated services, you agree to the terms of this Privacy Policy. This policy is part of our Terms and Conditionsas part of

This policy is developed in accordance with Bangladesh law and international data protection best practices. If you have difficulty understanding any of the terms, write to us at [email protected] and we'll explain them to you in Bangla.

2 What types of information are collected

Personal identification information

  • Full Name and Date of Birth
  • Mobile Number and Email Address
  • Residential address
  • National ID (NID) or passport number (for KYC verification)
  • Selfie and ID photos (for age and identity verification)

Financial Information

  • Deposit and withdrawal history
  • Type of payment method used (bKash, Nagad, etc.) — full account numbers are not stored
  • Transaction amounts and dates

Gaming Activity

  • Game History, Bet & Payout Records
  • Bonus Claim & Usage Details
  • Session duration & gaming patterns

Technical information

  • IP address and approximate location
  • Device type, operating system & browser information
  • Cookies and session data
  • Platform usage logs
We Do Not Collect: We do not store your full bank account number, credit card number, or other sensitive financial identifiers directly.

3 How We Collect Your Information

99xb collects information through the following methods:

Collection method Example Data Type
Provided Directly Registration form, KYC upload Name, Address, ID Document
Automatically collected Cookies, log files IP, device, session
Gaming Activity Bets, wins, losses Game history
Payment processing BKash/Nagad transfer Transaction information
Contact Live Chat, Email Conversation records

4 Why We Use Your Information

99xb uses your information for the following purposes:

Service provision

  • Account creation and management.
  • Providing game services and maintaining gaming history.
  • Payment processing and security assurance.
  • Bonus and promotion management.
  • Providing customer support.

Legal and security reasons

  • KYC verification and age confirmation.
  • To prevent fraud and money laundering (AML policy).
  • Fulfilling legal obligations.
  • Maintaining platform security.

Improvement & Customization

  • Improving the quality of our services.
  • To provide a personalised gaming experience.
  • To create relevant bonus offers.
  • Platform performance analysis.

5 Who We Share Your Information With

99xb does not sell your information to third parties. However, necessary data may be shared with trusted partners to operate the service:

Partner Type Purpose Information shared
Payment Provider Transaction Processing Transaction amount & payment method
Game providers Game Service Delivery Player ID & Game Data
KYC service provider Identity verification ID documents and selfie
Cybersecurity Fraud prevention IP, device fingerprint
Law Enforcement Agencies Legal obligations Only upon legal order
Important: All third-party partners have signed 99xb's data protection agreement. They are not permitted to use your information for their own purposes.

6 How long information is retained

99xb retains data only for the minimum period necessary. Retention periods by data type:

Data Type Retention period Reason
Account information While account is active + 5 years Legal obligations
KYC documents 5 years after account closure Regulatory guidelines
Financial transactions 7 Years Financial audit
Gaming history 3 years Dispute resolution
Support Conversations 2 years Service quality improvement
Marketing communication logs 1 year Proof of consent
General log files 90 days Security analysis

Data is securely deleted or anonymized after the retention period. Some information may be kept longer due to legal obligations.

7 Security measures

99xb follows industry-leading standards to protect your information. Our security framework:

🔑 Data Encryption

TLS 1.3 in transit and AES-256 encryption at rest. Passwords stored using bcrypt hashing.

🛡️ Firewall & IDS

Advanced WAF (Web Application Firewall) and real-time Intrusion Detection System.

🔍 Regular Audits

Third-party security experts conduct regular penetration testing and vulnerability scans.

👁️ 24/7 Monitoring

A dedicated security team monitors the platform around the clock. Suspicious activity is responded to immediately.

🔐 Access control

Role-based access control. Only authorized personnel can view personal data.

💾 Data Backup

Secure encrypted backups are taken daily. A disaster recovery plan is in place.

8 Cookies Policy

Cookies are small files stored in your browser. 99xb uses the following types of Cookies:

Essential Cookies

Essential for platform operation — login sessions, security tokens. Disabling these will prevent the platform from functioning properly.

Functional Cookies

To remember your preferences — language, theme settings. These make your experience smoother.

Analytics Cookies

Used to analyze platform usage — which pages are visited most and how loading times perform. All data is anonymized and aggregated.

Cookie Controls: You can manage cookies in your browser settings. Non-essential cookies can be disabled, though some features may be limited.

9 Your Data Rights

99xb believes you should have complete control over your own information. Your rights include:

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Right to access
The right to know what information is held about you.
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Right to Rectification
Right to request correction of inaccurate information.
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Right to deletion
Request deletion of specific data (subject to legal restrictions).
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Right to Portability
Right to receive your data in a machine-readable format.
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Right to Object
Right to object to data use for specific purposes.
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Right to restrict
To request restriction of processing under certain circumstances.

To exercise these rights, email [email protected] or contact us via live chat. We'll respond within 72 hours. Some information may be legally required to be retained — in such cases, we'll explain why.

10 Protection of minors' information

99xb is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If it is discovered that someone under 18 years of age has created an account, all collected information will be deleted immediately and the account will be closed.

If parents believe their child is using 99xb, please contact [email protected] immediately.

11 Marketing Communications

If you consent to marketing communications during registration, 99xb may contact you in the following ways:

  • New games and bonus offers via email
  • Exclusive Promotional Codes via SMS
  • App push notifications

How to opt out

You can opt out of marketing communications anytime:

  • Click the "Unsubscribe" link at the bottom of the email.
  • Turn off in Account Settings under "Notification Preferences".
  • Contact support directly.
Please Note: Opting out of marketing will not stop important account and transaction-related messages.

12 Third-Party Services & Links

99xb's platform integrates third-party game providers and payment gateways. These parties have their own privacy policies which are not controlled by 99xb.

Information shared with game providers: limited to the minimum required to deliver game services. Information shared with payment providers: limited to what is necessary for transaction verification.

All third-party partners are bound by 99xb's data protection agreements. They cannot use your information for their own marketing or other purposes.

13 International data transfer

99xb servers are primarily located in the Asia-Pacific region. Some service providers' data processing centers may be in other countries.

For international transfers, we ensure the recipient country has adequate data protection measures. Encryption is enforced during the transfer of sensitive information.

14 Data Breach Procedure

In the event of a data security incident, 99xb will take the following steps:

  1. Affected users will be notified by email within 72 hours of incident detection.
  2. Transparent disclosure of breach type, affected data, and steps taken.
  3. Affected accounts secured immediately.
  4. Affected users instructed to change passwords.
  5. Full investigation of the incident and measures to prevent future occurrences.
Your role: If you notice any suspicious activity on your account, change your password immediately and notify us at [email protected].

15 Changes to Privacy Policy

99xb may update this Privacy Policy from time to time. For significant changes, registered users will be notified by email at least 7 days in advance. The date of the change will be updated at the top of the page.

Continued use of the platform after changes constitutes acceptance of the new policy. If you disagree, close your account and contact support.

16 Contact

For any privacy-related questions, requests, or complaints:

  • Email: [email protected]
  • Live Chat: 24/7 on website or app
  • Contents: Including "Privacy Policy" in your email subject line will help us process your request faster

Target response time for data requests is 72 hours. Complex requests may take up to 30 days.


General Inquiries

Questions and answers on withdrawal processes and cricket betting.

Withdrawing at 99xb is quite simple. First log in and go to the Wallet or Cashier section, click the "Withdraw" option. Choose your payment method (bKash, Nagad or Rocket) and enter the amount, then submit. As for timing — bKash and Nagad withdrawals typically arrive within 1–5 minutes, though during busy periods it may take up to 24 hours. Bank transfers can take 2–4 hours to 3 business days. First-time withdrawals require KYC verification; if not completed, it may be delayed. Minimum withdrawal amount is BDT 500. If it takes longer than 24 hours after your withdrawal request, contact live chat — they'll resolve it quickly.

Cricket betting at 99xb is very straightforward. First log in and go to the "Sports" section, then select Cricket. You'll see a list of ongoing and upcoming matches. All major tournaments are available including Bangladesh Premier League (BPL), IPL, ICC World Cup. In terms of bet types — Match Winner (which team will win), Top Batsman (who will score the most runs), Total Runs, Man of the Match, First Wicket Method, and live in-play betting (during the match) are all available. Visit the Dhaka Cricket page — you'll find updates on local cricket tournaments and special betting offers. Check the odds carefully before betting and stay within your budget.

Your Privacy is Protected — Play Safe at 99xb

Create a free account. Keeping your information safe is our responsibility.

For privacy inquiries: [email protected]

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